Privacy Policy

7eleven Technologies Limited ("7eleven Technologies", "we", "us", or "our") is a software engineering company registered and operating in the Republic of Uganda. We are committed to protecting and respecting your privacy in accordance with the Data Protection and Privacy Act, 2019 of Uganda and other applicable laws. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website (seven11.dev), use our services, or interact with us in any capacity. By accessing our services, you consent to the practices described in this policy.

The data controller responsible for your personal data is: 7eleven Technologies Limited Kampala, Uganda Email: support@seven11.dev Phone: 0787 000 070

We may collect and process the following categories of personal data: Personal Identification Information: Full name, email address, phone number, company name, job title, and postal address provided through our contact forms, service agreements, or correspondence. Technical Data: IP address, browser type and version, operating system, device identifiers, time zone settings, referring URLs, page interaction data, and access timestamps collected automatically when you visit our website. Service Usage Data: Information about how you use our services, including project details, communication logs, support tickets, and feedback you provide during the course of our engagement. Financial Data: Billing information, payment records, invoicing details, and transaction histories necessary for processing payments for our services. We do not store full credit card numbers on our systems. Employment and Recruitment Data: If you apply for a position or engage with our developer hiring service, we may collect your CV, portfolio links, work history, educational background, technical skills assessment results, and references. Cookies and Tracking Data: We use essential cookies to ensure our website functions correctly and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

We process your personal data for the following purposes: Service Delivery: To deliver the software engineering services you have engaged us for, including mobile app development, web development, hosting, UI/UX engineering, and developer hiring. Communication: To respond to your enquiries, provide project updates, send service-related notifications, and maintain ongoing client relationships. Billing and Payments: To process invoices, manage accounts receivable, and maintain accurate financial records as required by Ugandan tax law. Website Improvement: To analyse website usage patterns, improve user experience, fix technical issues, and optimise our content and services. Legal Compliance: To comply with our legal obligations under Ugandan law, including the Data Protection and Privacy Act, 2019, tax regulations, and any court orders or regulatory requirements. Marketing: With your explicit consent, to send you newsletters, service updates, industry insights, and promotional materials about our services. You may withdraw consent at any time. Recruitment: To evaluate candidates for employment or contract positions within our developer network.

Under the Data Protection and Privacy Act, 2019 of Uganda, we process your data on the following legal bases: Consent: Where you have given us clear, informed, and voluntary consent to process your data for specific purposes. Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract. Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject under Ugandan law. Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms.

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients: Service Providers: Third-party service providers who assist us in delivering our services, including cloud hosting providers, payment processors, analytics tools, and communication platforms. All service providers are contractually obligated to protect your data. Professional Advisors: Our legal counsel, auditors, and accountants where necessary for business operations and compliance. Law Enforcement: Government authorities, regulatory bodies, or law enforcement agencies where required by Ugandan law or in response to a valid legal process. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Some of our service providers may be located outside Uganda. Where we transfer your data internationally, we ensure that appropriate safeguards are in place in accordance with the Data Protection and Privacy Act, 2019, including ensuring that the receiving country provides adequate data protection or that appropriate contractual clauses are in place.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Client Data: Retained for the duration of our engagement and for 7 years thereafter for tax and legal compliance purposes. Enquiry Data: Contact form submissions and general enquiries are retained for 2 years unless a client relationship is established. Website Analytics: Anonymised analytics data may be retained indefinitely for trend analysis. Recruitment Data: Candidate data is retained for 1 year after the recruitment process concludes, unless the candidate consents to longer retention. When data is no longer required, it is securely deleted or anonymised.

Under the Data Protection and Privacy Act, 2019 of Uganda, you have the following rights: Right of Access: You have the right to request a copy of the personal data we hold about you. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. Right to Erasure: You have the right to request deletion of your personal data where there is no compelling reason for continued processing. Right to Restrict Processing: You have the right to request that we limit the processing of your data in certain circumstances. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Right to Object: You have the right to object to the processing of your data, including for direct marketing purposes. Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us at support@seven11.dev. We will respond within 30 days of receiving your request.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include: Encryption of data in transit using TLS/SSL protocols. Encryption of sensitive data at rest. Access controls and authentication mechanisms. Regular security assessments and penetration testing. Employee training on data protection and security practices. Incident response procedures for data breaches. While we take reasonable steps to protect your data, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that data promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have concerns about how we handle your personal data, please contact us at support@seven11.dev. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Office of Uganda.

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: 7eleven Technologies Limited Email: support@seven11.dev Phone: 0787 000 070 Location: Kampala, Uganda